Privacy policy

INTRODUCTION

Your privacy is important to us, so through this document, we explain what data we collect from users, how we use it and for what purposes, among other indications. Those over 14 years old can register as users without the prior consent of their parents, guardians, or legal representatives. In the case of minors under 14 years old or identified as legally incapable, the consent of the parent, guardian, or legal representative will always be necessary. However, to make online purchases of our products, it is essential to be of legal age.

For your information, we will never ask you for more data than we actually need for the services requested, and we will never use your data for a purpose other than those indicated in this policy. We share your data with third parties only in the cases described in the "Recipients of transfers" section of this document, by legal obligation, by judicial requirement, or with your prior authorisation.

As a User, you must read this Privacy Policy carefully and regularly, and whenever you enter your personal data, as it may be modified. The provider has the authority to make changes to the information contained on the website to comply with regulations or update this Policy. The provider has no obligation to pre-notify Users about the changes made, and their publication on the website is sufficient.

DATA CONTROLLER:

Identity: NUBLAR S. MICROCOOP. (also the provider)

Tax ID: F16673501

Postal address: C/ Fra Miquel Ferrer 14, 07011, Palma de Mallorca, ILLES BALEARS, Spain.

Email: [email protected]

NUBLAR S. MICROCOOP., as the website's controller in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of individuals with regard to the processing of personal data and the free movement of such data and other applicable personal data protection regulations, and with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity, and availability of the data entered.

DATA COLLECTION METHODS, DATA WE COLLECT, AND THEIR PURPOSE:

The data we collect, how we obtain it, and the purpose of the processing is as follows:1. Creating a user account (optional):Required data: name, surname, email and password.

Purpose: to create a user account so that you can check your orders and speed up future purchases.

Legal basis: performance of a contract (Art. 6.1.b GDPR), as the account is part of the service you request when registering.

2. Commercial communications:Required data: name and email.

Purpose: to send you commercial information about our products and services by email or other electronic means, provided that you have ticked the corresponding box during the purchase process or expressly subscribed to our communications.

Legal basis: user's consent (Art. 6.1.a GDPR and Art. 21 LSSI).

3. Order processing:Required data: name, surname, email, telephone, shipping address, billing address and payment details.

Purpose: to manage and process your order, including delivery of the product and invoicing.

Legal basis: performance of a contract (Art. 6.1.b GDPR).

4. Reward form ("Get your reward" programme):Required data: place of purchase, order number, name, email and link to the post on social networks.

Purpose: to manage the reward request and, if the user separately accepts, to send them commercial information about offers and news.

Legal basis: user's consent (Art. 6.1.a GDPR).

5. VALK affiliate adhesion form:Required data: name, social networks used, links to the same, number of subscribers, email.

Purpose: to manage the registration as an affiliate to the program.

Legitimation: User's consent.

6. Contact, warranty and returns forms:Required data: name, email, order number and, depending on the case, address, telephone, product model and description of the incident.

Purpose: to deal with your query, suggestion, warranty request or return request.

Legal basis: user's consent (Art. 6.1.a GDPR).

You can withdraw your consent to receive commercial communications at any time by sending a written request with the subject "Unsubscribe" to the email indicated, or by using the unsubscribe link included in every communication.

In accordance with the LSSI, NUBLAR S. MICROCOOP. does not send commercial communications by email that have not been previously authorised by the user. If you are already a customer, we may send you communications about products or services similar to those you have purchased, in accordance with Article 21.2 of the LSSI. In every commercial communication you receive you have the possibility to unsubscribe easily, through the link provided in the communication itself or by contacting the support email indicated in this document.

We will not process your personal data for any purpose other than those described.

Your personal data will not be processed for automated decision-making.

Failure to provide the personal data requested as necessary means the impossibility of achieving the purposes described. Providing data for the sending of commercial communications is always voluntary.

In cases where there is a prior contractual relationship between the parties, the legitimation for the development of the administrative, fiscal, and accounting obligations that may be necessary under the applicable legislation will be the existence of the prior commercial relationship established between the parties.

DATA RETENTION PERIOD:

Your data will be retained as long as the purpose for which it was collected remains, and as long as you do not withdraw your consent or exercise your right to erasure or objection, or limitation of processing. However, we will retain your data for the legally established periods in the applicable provisions for possible disputes or claims that may arise during this legal period.

RECIPIENTS OF TRANSFERS OR DISCLOSURES:

The information you provide through this website will be hosted on the servers of NUBLAR S. MICROCOOP., contracted to the company that provides the website hosting service. The processing of the entity's data is regulated by a data processing agreement between the provider and this company.

In order to deliver your orders, we communicate the necessary data (name, shipping address and contact details) to the logistics operators and carriers that handle the shipment, including UPS, Correos Express and other transport companies. These communications are necessary for the performance of the purchase contract.

The provider may provide information to the security forces and bodies under a court order or by legal obligation, without prejudice to being able to block or cancel your account if there may be indications of the commission of any crime by the user. The information provided will only be that available to the provider at that time.

Furthermore, the provider uses certain tools to provide services necessary for the development of the activity, which may store your data. These companies may be located outside the European Economic Area and, therefore, there may be an international transfer of data. The provider only selects companies that guarantee an adequate level of protection of your information, in accordance with the guidelines and safeguards stipulated by the GDPR itself or that meet the conditions to carry out the international transfer of Data, in accordance with arts. 45 to 49 GDPR)

The tools and the location of their servers are as follows:Sending of commercial communications: Connectif.ai, acting as data processor, whose servers are located in the EU.Online purchase: OVH Cloud, whose servers are located in the EU.Invoicing and administrative management: Holded, whose servers are located in the EU.Management of queries and after-sales support: own system hosted on OVH Cloud, whose servers are located in the EU.Reward management: OVH Cloud, whose servers are located in the EU.Adhesion program management: OVH Cloud, whose servers are located in the EU.

RIGHTS OF THE DATA SUBJECTS:

As a User-Interested Party, you can request the exercise of the following rights before NUBLAR S. MICROCOOP. by sending a written request to the postal address in the header or by sending an email to [email protected], indicating as the subject: "DATA PROTECTION: RIGHTS OF THE AFFECTED”.Rights:Right of access: allows the interested party to know and obtain information about their personal data being processed.

Right of rectification: allows the correction of errors and modification of data that is inaccurate or incomplete.

Right of erasure: allows the deletion of data that is inadequate or excessive.

Right to object: the right of the interested party not to have their personal data processed or to cease such processing.

Limitation of processing: involves the marking of the personal data retained, in order to limit its future processing, for the exercise or defense of claims.

Data portability: provision of the data subject to processing to the interested party, so that they can transmit it to another controller, without impediments.

Right not to be subject to automated individual decisions (including profiling): the right not to be subject to a decision based on automated processing that produces effects or significantly affects.

Where the processing is based on your consent (commercial communications), you have the right to withdraw it at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out before such withdrawal.

You also have the right to file a complaint with the supervisory authority if you consider that your rights regarding the protection of your data may have been violated (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide will be processed confidentially. The provider has adopted all the technical and organizational measures and all the necessary levels of protection to guarantee the security of data processing and prevent its alteration, loss, theft, processing, or unauthorized access, in accordance with the state of the technology and the nature of the data stored. Furthermore, it is also guaranteed that the processing and registration in files, programs, systems, or equipment, premises, and centers comply with the requirements and conditions of integrity and security established in the applicable regulations.

LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, in case of any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

PROFILING ANALYSIS

The information obtained through cookies and similar technologies may be used to build statistical and segmentation profiles, for the purposes of traffic analysis, audience measurement and personalised advertising. This data does not, on its own, allow you to be directly identified.

The use of these cookies is subject to the consent you give through the cookie settings panel available on the website, where you can accept, reject or customise each category of cookies. For more information, see our cookies policy.

SOCIAL NETWORKS

We inform you that NUBLAR S. MICROCOOP. may have a presence on social networks. The processing of the data of persons who become followers on social networks (and/or perform any linking or connecting action through social networks) of the official pages of NUBLAR S.MICROCOOP. will be governed by this section, as well as by the conditions of use, privacy policies, and regulations on access that belong to the relevant social network and previously accepted by the user.

NUBLAR S. MICROCOOP. will process your data for the purposes of correctly managing its presence on the social network, informing about activities, products, or services of the provider, as well as for any other purpose that the Social Network regulations allow.

The publication of content is prohibited:That are presumed to be illegal by national, community, or international regulations or that carry out activities presumed to be illegal or contrary to the principles of good faith.

That violate the fundamental rights of individuals, lack courtesy on the network, bother or can generate negative opinions among our users or third parties, and in general any content that NUBLAR S. MICROCOOP. considers inappropriate.

And in general, that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection, and intellectual and industrial property rights.

Furthermore, NUBLAR S. MICROCOOP. reserves the right to remove from the website or the corporate social network, without prior notice, any content that is considered inappropriate.

In any case, if you send personal information through the social network, NUBLAR S. MICROCOOP. will be exempt from liability regarding the security measures applicable to the present platform; and the User, if they wish to know them, must consult the corresponding particular conditions of the network in question.

SENDING CV

In the event that the User sends their CV through our website, they are informed that the data provided will be processed to make them a participant in the selection processes that may exist, carrying out an analysis of the applicant's profile with the aim of selecting the best candidate for the vacant position of the Responsible Party. We inform you that this is the only official procedure for accepting your curriculum, so curricula sent by a different procedure will not be accepted. In case of any modification in the data, please inform us in writing as soon as possible, in order to keep your data duly updated.

The data will be kept for a maximum period of one year, after which it will be deleted, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction. In this sense, after said period, and if you wish to continue participating in the selection processes of the Responsible Party, please send us your curriculum again.

PUBLICATION OF YOUR TESTIMONIAL

In the event that the User wishes to publish their opinion on the website, they are informed that the data provided will be processed to address the proposed suggestions, experiences, or opinions regarding the products and/or services to be published on the website and thus be able to help other users. The data will be kept as long as there is a mutual interest in maintaining the purpose of the processing and when it is no longer necessary for such purpose, it will be deleted with adequate security measures to guarantee the pseudonymization of the data or their total destruction. The testimonials will be published on our website. The only personal data that will be published from the testimonial will be your name.

The provider may select and publish customer testimonials on the website. If you want your name or your testimonial to be removed, contact us using the contact details indicated in this policy.

COOKIES AND PERSONALISED ADVERTISING

We use our own and third-party cookies (including Google and Meta) for traffic analysis, remarketing and personalised advertising based on your browsing. You can see the details of these cookies and their providers, and set your preferences at any time, in our cookies policy.

CHANGES TO THIS PRIVACY POLICY

NUBLAR S. MICROCOOP. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.

REVOCABILITY

The consent given for the sending of commercial communications is revocable at any time by communicating it to NUBLAR S. MICROCOOP. in the terms established in this Policy. This revocation will not have retroactive effect and does not affect processing based on the performance of the purchase contract, which is necessary to manage your order.

LEGISLATION

In general, the relationships between NUBLAR S. MICROCOOP. with the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all disputes derived from or related to its use to the Courts and Tribunals of the domicile of the provider (if not considered as a consumer for the purposes of the TRLGDCU) or of the user (if considered as a consumer for the purposes of the TRLGDCU).